Rapid7 Support Resources

Customer Portal

Connect with Support

Need help? We’ve got you covered. Sign into the Customer Portal for our top recommended help articles, and to connect with our awesome Support Team.
Create and manage your cases with ease and get routed to the right product specialist.

Customer Portal Sign In


Having trouble logging in?

Customer Support Guidebook

Learn how the Rapid7 Customer Support team can support you and your organization

Training & Certifications

Be awesome at everything you do -- get trained by Rapid7 experts and take your security skills to the next level.

Learn more

Consulting Services

Need a hand with your security program? From planning and strategy to full-service support, our Rapid7 experts have you covered.

View all services

Product Documentation

Find help using and administering Rapid7 products

InsightAppSec InsightIDR AppSpider Metasploit InsightConnect InsightOps InsightVM Komand Nexpose
View all docs

Read What’s New on the Rapid7 Blog

Metasploit Hackathon Wrap-Up: What We Worked On
The Metasploit project just wrapped up its second global open-source hackathon from May 30 to June 2 in Austin, Texas. This event was an opportunity for Metasploit committers and contributors to get together, discuss ideas, write some code, and have some fun. In addition to the regular Rapid7 committer...
Brent Cook
Jun 17, 2019
Read More
Metasploit Wrap-Up
It’s Summertime, and the Hackin’ is Easy It is still early in the season, but there’s a whole lot of fixes that are already shipping. Straight off a week of intellectual synergy from the world-wide hackathon, we started to fix a lot of things we noticed while we coded over street tacos and Austin-famous...
Brendan Watters
Jun 14, 2019
Read More
How to Automate Phishing Investigations and Remediation
If your organization has ever been breached, the odds are pretty good that phishing had something to do with it. According to the Verizon Data Breach Digest, phishing attacks play a role in 92 percent of security breaches today. This means more and more security teams are spending time trying to identify...
Christie Ott
Jun 13, 2019
Read More
More recent blog posts

Visit the Customer Portal

File a case, view your open cases, get in touch.

Launch Portal